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Performance Management System (PMS) is understood by many
as a repackaged version of traditional Performance Appraisal
Systems (PAS), a new management term. PMS however, extends
much beyond the performance appraisal process, techniques
and tools. It is a comprehensive process involving the firm's
strategy and performance linked pay structures.
The need for integrating the strategic concerns of a firm
with its performance monitoring system arose from the fact
that simply having good/best systems in place, does not
necessarily make the firm successful. Similarly, the purpose
of any reward/incentive system should be to ensure a motivational
climate wherein performance for strategic goals is reinforced
and encouraged. In addition, a firm competes with others,
not only for customers, but also for resources - such as
valuable skills. Attracting and retaining these skills have
necessitated that pay structures be variable and highly
differentiating between those that contribute to the bottom
line and those who do not.
PMS thus entails not only measuring performance through
various appraisal/feedback mechanisms, but also identifying,
eliciting and rewarding appropriately those performances
which lead to achievement of a company's goals.
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