|
A)
Background:
-
Governance:
Governance which is derived from the word Gubernare,
means to rule or steer. Though originally meant to be
a normative frame-work for exercise of power and acceptance
of accountability thereof in the running of kingdoms,
regions and towns, over the years, it has found significant
relevance in the corporate world. This is particularly
so in the context of growing size of the corporates,
widening base of their share-holders, their increasing
linkages with the physical environment and their overall
impact on the society's well-being. Governance has assumed
even greater limelight with the series of corporate
failings following which the markets, the investors
and the society at large, have begun to lose faith in
the infallibility of these large systems. Corporate
governance seeks to recommend and establish, a control
system and structure for the boards, by which the decision-making
processes and communications are carried out with high
degree of accountability to the stakeholders. In many
ways the concern for governance is directly related
to the changes in the nature of firms, the evolution
of demarcation between ownership and control, the emergence
of varied financial instruments and markets, and the
complexities in the market structure. Thus, the simple
construct of the firm in early part of the century has
little in common with the modern corporate.
- Approaches
to studying Corporate Governance:
Most debates on corporate governance
cover broadly the financial (the manner of auditing,
relationship of auditors with the corporate, the disclosure
mechanisms, etc.,) and the structural (structures of
ownership and their implications on incentives/disincentives
of "agents"; the aspect of single-tier or two-tier system,
and the relationship between the two; the accountability
of management vis-à-vis the boards; the rights of small
investors; representation on the board of different
stake holders; and their selection process, tenure etc.,).
Several writings, at the same time, have not been able
to arrive at the balance required to ensure that corporate
governance per se is not mistaken with its implications
on corporate results or restricted to analysis of the
structures of stakeholders. While both these are important,
they are mere aspects than the action of governance.
Corporate governance is far more comprehensive and process
driven. Hence, ethics become central to the process
of governance and needs far more attention than bestowed
so far. An integrated view of the structures, financial,
ethical and behavioral aspects are called for.
- The
Committees: Several committees have bestowed attention
to this aspect in the recent years. The most famous is
The Cadbury Committee Report, which looked at the financial
aspects. It envisaged a code of best practice, institution
of audit committees, time frame for directors service,
reporting standards etc., This was followed by a few others
eventually culminating in a comprehensive set of recommendations
aimed at publicly listed private companies. This report
does not cover the public enterprises or unlisted companies.
In India, the CII came out with a similar report last
year addressing similar issues of financial nature. In
India the Scope has pioneered probably the first ever
report on Corporate Governance with respect to public
sector undertakings. This report carried out by Yaga Consulting
addresses the peculiarities of governance in public enterprises
and includes recommendations on non-financial process
issues as well. The approach adopted by committees such
as the Cadbury Committee have been critisised for being
merely "good house-keeping approach" and as Rupert Morris
Questions in Management Today is not "more than a PR gesture"
- Governance
And Performance: It has been commented by many and
rightly so ( including Michael Porter ) that good governance
does not necessarily mean good corporate performance.
Further, though rarely debated, good controls, structures
and systems by themselves do not guarantee society's well-being
either. The financial, legal and structural aspects of
corporate governance only give the same amount of comfort
as that of audited reports and managerial pronouncements
which assure all that the company is a going concern,
even as it is under the brink of bankruptcy or criminal
prosecution (Barings, Robert Maxwells group, Orange county,
ITC, Indian Bank give some evidence to this) The cutting
edge for ensuring good governance is an enabling value-frame
and sensitivity to ethics. While good structures and systems
are necessary control mechanisms to assure the stakeholders
that all is well, it is not a sufficient condition. The
sufficiency dimension develops when ethical processes
are integrated with the system.
B)
THE TWO PROMINENT MODELS OF CORPORATE GVOERNANCE:
- Literature
has identified two major approaches to corporate governance
which are distinct from each other in structural as well
as behavioral aspects. These are the Anglo-Saxon or British-American
Model and the German/Japan models. Outside these models
we now see the C.I.S and East European transitional economies
grappling with the trauma of corporatising the hitherto
"State" and "marketising" the planned economy for whom
corporate governance issues are predominantly structural
than processual at this stage. Also, the P.S.U's in general
have emerged as a distinct set in the context of P.E reforms,
which include changes in the structure of ownership, corporate
objectives and accountability criteria and the role of
non-executive directors.
I
THE BRITISH/AMERICAN MODEL-FEATURES AND DYNAMICS:
- Single-Tier
Board: Typically, the British-American model rests
on a single-tier board. The CEO and functional heads may
or may not necessarily be members of the board full-time
and formally. There are occasions where the functional
heads are invited to the board meetings while the board
itself comprises mostly of part-time directors representing
the promoters, institutions, banks and a few professional
directors from the legal, consultancy, government sectors
(again nominees of the promoters). Management is primarily
vested with the top-team and the chief executive often
exuding great confidence and picturising full control
(the Economist caricatures the style as of John Wayne,
the movie celebrity). The institutional investors appear
to take a fairly passive role under good conditions but
seem to build both formal as well as informal pressure
on managements to report good performance and ensure that
the stock prices are moving or maintained well. The under
performing companies are particular victims of the board
tyranny and are active clients for take-over and amalgamation
bids. In this process pressures from the take over artist
who might bid in the case of under performing companies
are very high on the existing management team which seems
to contrive several ways of warding these threats. (Termed
poison pills).
- Index
Driven Interest: The British-American model has a
large base of shareholders with the institutional investors
normally accounting for a minority share holding. It is
also possible that the velocity of change within the shareholders,
particularly in the American situation, is probably higher
than that of the German or Japanese systems. It is reported
that several of the institutional investors are not specifically
interested in the long-term sustenance of the corporation
per-se but the contribution of the concerned stock to
the overall portfolio and its indexation. Several of these
investors in the U.S.A pursue an index strategy by which
they remain committed to the companies, which make up
the index. Consequently, their concern with the short-term
signals, which impinges on the stock prices, is far higher
than other issues. It is for this reason that the shake-up
in IBM, General motors, US steel, Good-year etc., are
reportedly at the behest of the institutional investors.
- Share-holders
vs Stake-holders Interests: In U.S.A, the small investors
and pension fund have started taking active interest in
corporate governance bringing even further pressures on
managements while the latter wail as to why they cannot
be left alone to "get on with the job", as the Economist
points out. The activism of the index driven large investors
and the small investor/pension fund types (CalPers, for
instance) seem to make some board meetings no longer a
social event of the classy but a high tension Plebian
contest. The activists often raise unabashed questions
on the salary packages of the bosses, the interest of
the directors in other activities of the company, the
issues of risk exposures due to product liabilities, connections
with political parties, window dressing by auditor's etc.
Despite this there is greater pressure among Boards as
well as managements to make decisions, which place a premium
on the shareholders interest more than the other stakeholders
such as the employees, customers and the community. Consequently,
the might of the financial markets, the dominance of the
portfolio conscious institutional investor in the board
and the top management responses to these, appear to be
the primary set of corporate governance.
- Contestability:
The process of questioning the under performing managements
is termed as "contestability" and is the economists' version
of confronting the top management with an alternative,
even if the alternative is not necessarily an apparent
one. Some believe that reformers must seek to maximize
contestability for improving corporate governance. However,
the downside to this is that the top managements may pursue
actions, which in their opinion may be a good hedge against
contestability, and this aspect is yet to be reckoned.
Also, the board may use contestability for all wrong reasons
trading the long-term with the short-term.
- Is
Contestability Good Governance?: The serious flaw
in this western argument is the assumption of rational
behavior of the markets for determining the prices, the
cost of counter-strategies/`poison pills' that the managements
induce, the temporal dimensions in the strategies of the
parties concerned and as time would tell, the number of
such cycles that a corporate has to go through. In due
course, there could be several game-theoretical conditions
with a variety of secular as well as reflexive strategies
from the investors, management and the possible bidders.
Ironically, the stakeholders such as employees, suppliers,
the local community and to some extent, the consumers,
may not have the same set of alternatives for movement
as the investor institutions and owners may have. If boards
are particularly driven by the short-term financial performance
and forecasts, and decisions on portfolio changes or management
changes are axiomatically connected, there would be a
short-shrift of corporate governance. It is in this light
that the outlook of large investors in Britain and America
is to treat a company as property and as one writer commented,
in these countries companies can be traded as "pieces
of aluminum scarp", disregarding feelings of other stake-holders,
particularly the employees.
II
THE GERMAN APPROACH AND COMPARISONS:
- The
Two-Tier Approach: An alternative to the single-tier
British/American models has been the two-tier model adopted
in countries such as, Germany and Switzerland . Other
countries such as Hungary, Poland and the Ukraine also
seem to be following this. The structure comprises of
a supervisory board made up of non-executive members appointed
by the owner and a management board which is made up of
managers. The German model has an additional feature of
a strong institutional mechanism for employees' participation
in the supervisory board and their active role in strategic
decisions. This probably induces greater weightage to
the employee constituency. Similarly, in Japan, though
boards are not structured the same way, corporates are
seen as communities and are firmly linked with the stakeholders,
particularly the employees. This discernible long-term
orientation in these countries have a bearing on the pattern
of investment, employee policies, responses to opportunities
for M & A etc., of the boards.
- Short-coming:
The two-tier model has been criticized by British/American
protagonists, as being fraught with tension between the
boards placing the owners/managers in a position to arbitrate.
On the other-hand, it is often pointed out that the tension
between managements and active boards in the other model
can be equally conflict- ridden as evident in several
cases where the boards have flushed out chief executives,
curbed executive compensations, forced better disclosure
to share holders and stopped resource commitment with
doubtful returns.
- The
other criticism of the two-tier system is whether it is
slow and time consuming in governance. However, the counter
is that one would rather be as slow as "Siemens, BMW or
the Daimler Benz" than as speedy as "Kodak, IBM or Robert
Maxwell's group".
III
RELATING TO INDIA:
-
The Indian situation is obviously close to the British.
The single-tier board system of the British/ American
model has the acknowledged features of simplicity, fairly
short-term orientation, relatively dispersed share holding
patterns, lesser activism in the board under normal circumstances
and an increasing dependence on contestability as a mechanism
for effective corporate governance. This may encourage
higher degrees of take-overs and amalgamations and drumming-up
a psychological state in which management of perceptions
becomes very important in the short-run. As the diversity
of interests amongst the representatives on the board
loom larger, there is an inevitable information asymmetry
amongst the management, the employees, the investing institutions,
banks, the government and the financial markets themselves.
As the over-riding philosophy is to maximise shareholders'
wealth, the approach to corporate governance would be
driven by prudence to safeguard the share-holders' interest
against possible risks of non-conformity with the laws
of the land. This approach has to essentially fall short
of ethical governance.
- On
the other hand, the German and Japanese models have their
peculiarities highlighted by large holdings by banks and
other corporates/institutions, several possibilities of
network/cross-holdings; relatively long-term orientation
(thinking beyond one`s grave, as someone put it); the
relative activism of the supervisory board (and the workers
representatives in the German context) etc., The approach
appears to be towards maximising a firms' value which
is well founded in the very concept of corporates being
unique and discernible entities by themselves.
- Though
the Japanese and German models appear to be undergoing
some changes, in their assumptions about the long-term
value driven governance, it will be very long before any
convergence can be hoped for between the British/American
model and this one. In the Indian case, the corporate
governance mechanisms appear to have the structural features
of the British/American model, and a potential for easy
adoption of a German/Japanese approaches, but in reality,
heavily drawing on the problems and disadvantages of both.
This is particularly so in the case of public sector which
appear neither to maximise the share-holders wealth nor
the value of the firm but optimize on entrenched interests
which often may cause erosion of the value or wealth for
the corporation as also the stake-holders.
- Need
for Active Members of Board: Unlike the American model
where the institutional investors (mainly pension funds
and investment banks/funds) are markedly, short-term as
well as aggressive in their fiduciary responsibilities,
their Indian counterparts in the form of government and
DFI's, are reportedly passive in governance. The mechanism
of "contestability" is yet to take effect in India (the
take-over code is perhaps mere seeding the process) and
given the composition and profile of boards, activism
is still a far cry. As per a World Bank Working Paper
(Cherian Samuel - Stock market and Investment) "….. it
should be noted that except for some infrequent forays
into the market for corporate control, institutional investor
activism in India is practically non-existent; more often
than not, they vote with existing management and show
no particular concern about the performance of a given
firm in relation to the overall market and the industry".
- Collectives
in Governance: Germany and some North European countries
have truly believed in employee's participation in governance.
Despite the mention in the Constitution and the multitude
of forays in this direction, representation of employees
has been resisted by all adducing some reason or the other.
It is undeniable that Indian corporates, in general, are
averse to collectives and they continue to be alienated.
It is law in some countries to apportion several seats
on the board to representatives of the employees. In several
strategic industries such as Iron, Steel and Coal one-half
of each supervisory board in Germany is from the employees
with a neutral Chairman ( in others employers nominate
the Chairman but the employees still have one-half seats).
Lest this sounds merely ornate, the employees elect the
Personnel Director in the Management Board. The countless
issues that are normally raised to advance arguments as
to why workers' participation is not feasible (non-confidentially,
inability, inter-union rivalry etc.,) are mere pointers
to the posture adopted than arising out of any objective
analysis. It is indeed sad that even Public Sector units
are not forthcoming in involving the collectives in the
corporate governance. It is realised that Employee Stock
Option Plan in the context of Disinvestment can be yet
another opportunity for improving the governance structure
for PSU's but being underplayed for several reasons.
- The
Issues of PSU's: Though the public sector appears
to be endorsing the Cadbury prescriptions in a general
sense, the essential additionality yet to be grappled
is the role of the government and its nominees in the
governance process. It is recognised that public sector
in most countries, particularly those undergoing economic
reforms such as India, have several issues of transformational
nature complicating corporate governance. Traditionally,
the "principal -agent" issues have seemingly made public
enterprises inefficient. Consequently, the strategies
in most economies under reform have been to corportize
(where such is the need); "marketrise" and privatise,
in combination. These strategies particularly coming in
the wake of managing fiscal deficits and de-regulations
have suddenly shifted the profile of objectives for the
public enterprises from the larger social responsibility
to the narrow monetary. Though an essential shift, some
could argue this as retrograde. As Richard Martineau commented
"It is strange that just as the Government is imposing
narrow mechanistic goals upon the public sector, often
based on monetary values, the private sector is moving
towards broader goals which accept far wider accountability...
Concern for the environment and support for the community
are just two of the growing list of factors by which a
company may be judged." Such arguments as above do not
sanctify the earlier policy regimes but show the need
for rational shifts in both public and private sectors
from their extremities in position. The public sector
may not need to forsake larger goals and pursue the purely
monetary goals, but possibly be far more pragmatic in
its missions and goals vis-à-vis expectations of the stake-holders
and the needs of long-term survival . As Lester Thurow
argued, corporates must not assume social responsibility
directly (for there are dangers of fascist forces) but
must carry on their work efficiently and ethically. For,
the business of business is indeed business. And, its
accountability is to the immediate publics or stakeholders.
- Vast
Diversity in Boards: It is the belief of executives
that a typical board is too heterogeneous in profile of
skills, comprehension, interests and does not lend itself
to professional direction of the firm. It is felt that
the interests of the stakeholders are rarely pursued well
and the interest of the corporate itself is taken-up in
driblets. Most Boards in the private sector are replete
with indications of protecting sectional interests than
objectively designed talent in the corporate interests.
Even in the PSUs the board is a "weak institutional arrangement"
(as SCOPE says), and the appointment of directors is mostly
done on political considerations and not on professional
requirements. It is strangely neither a two-tier system
nor a single-tier model but is primarily a long-arm of
the government with the board carrying out decisions such
as those done by a management committee in private corporates.
SECTION
II
ETHICS - THE SOFT SIDE OF CORPORATE GOVERNANCE
Centrality
of Ethics: The criticism has been that the good house-keeping
approach is probably necessary but has done little good
by itself. World over, the subject of corporate governance
has suffered from a disciplinary parochialism. The accountants,
economists and lawyers have prepared good templates of systems
and structures, both external to the corporation as well
as internal. The sociologist and the behaviorist have initially
tended to mix ethics with religion and deep-rooted values.
Neither has served the necessary purpose as case studies
are spewed with great gush on the breach of stakeholder
expectations. What is required at this stage is a strategic
approach looking at both the super structure as well as
its practical functioning through human resource intervention.
Ethics is flesh and blood to corporate governance, it gives
life to the otherwise skeletal design.
Ethics
is Gray: Ethics is a difficult subject which needs much
training, much more reflection and even more positive determination.
Unlike in several other countries, Ethics has not been a
part of our formal management education and has not received
attention in management development. With the result, we
have a situation where ethics is often confused with morals,
religious dicta and law. An appropriate attention to this
soft issue becomes very important to ensure evident behaviors
that would pursue corporate well-being and society's welfare.
Ethics is essentially a "gray area" and represents the dilemmas
that most of us face in our working lives. These dilemmas
loom larger as one occupies higher positions in organisations.
Where the tasks are standardised, the process defined and
the input and output fairly transparent, the scope for non-conformity
with society's expectations is that much lower. However,
as an individual reaches policy levels, fuzziness creeps
in and the discretion's in behavioral choices increases.
The boards of directors are constantly dealing with issues,
which could be controversial in their impact. Every decision
is full of trades-off - short-term with the long-term; choices
between expressing differences versus showing indifference;
succumbing to external pressures versus risking one's extrinsic
rewards.
Ethics
and Directors: Ethics must have a strong and explicit
bearing on corporate governance not merely because it is
desirable, but, because it is central to the belief that
most directors are professionals. A society comprises of
several callings but only a few qualify for being called
as professions. In a liberal sense, almost all occupations
can be called professions, but when the reference is to
a professional and professionalism, the connotation must
get restricted. Professionalism ought to mean an effort
at conformity with the high standard, codes, regulations
and practices evolved in that profession through common
experience which has, over the years, become theory. It
is the practice of the theory through special education
or training, and the related social conduct that makes a
person a professional. At times, the procedures, processes
or norms of conduct in that profession may get to be irrelevant,
archaic or appear dogmatic - such situation only reflects
the lack of vibrancy in the profession but is no excuse
for individuals to do whatever they think is appropriate.
(The malpractice of medial science evokes emotional response
but in other professions, they are less dramatic though
the degree of deviation may be far more).
Trusteeship
in Boards: Despite several cynics, it is true that most
actions in this society are honorable, just and ethical.
It is the fraction in the multitude of every day actions
that we find the aberrations. When such aberration gets
concentrated in some segments of the society, the impact
can be substantial. The directors of the board are those
esteemed individuals with whom the social wealth has been
vested with, and in whom the employees' future is reposed
and corporate survival trusted with. In a Gandhian sense,
these individuals are not merely repositories of professional
skills and values but are truly the trustees of human welfare.
This authority needs to be exercised with a high degree
of sensitivity arising out of consciousness regarding ones'
professional obligations and an intellectual capability
to analyse the trades-off.
Demonstration
Effect: The recent times have witnessed major scandals
in the corporate world suggesting erosion of ethical standards.
An environment where market system is God, consumer is king
and bottom-line a hypnotic tantaliser, induces greater frequency
of such actions and the current times promise this prospect.
The absence of legal and social sanctions against such individuals
and firms reinforces unethical behavior. The demonstration,
in fact, has been that people in high places are unethical
and it is necessary to be unethical to reach high places.
The reflection of this logic is in the behavior of some
of the newly recruited professionals. They assume lack of
ethics and "pragmatism" as hallmarks of success and the
pre-disposition is reinforced if leaders in organisations
are seen to be unethical - they may provide the demonstration
effect. As Peter Drucker observed, "Trees die from the top"
i.e., from the boards down.
Institutionalising
Ethics: There are several suggested methods for institutionalising
ethics, of which, the following are the more prominent.
1. Appointment of an ethics committee, comprising of a few
members of the board or management or both.
2. Appointing an ethics counselor who is the most acceptable,
approachable and credible member of the top management or
an advisor.
3. Adoption of a code of practice/value statement/or ethics
statement.
Ethical
Companies Are Also Well Governed: Case studies world
wide have indicated that good corporate credos or value
statements are of no avail by themselves (For instance,
read the code of best practice recommended by Cadbury committee
given in appendix). However, sensitization on aspects of
ethics has increased better self-governance, transparency
in actions and long-term corporate performance. It is not
just a coincidence that the top-ranked companies in the
world (Fortune 100) are also those which have been ranked
very high in their ethical conduct. Companies such as Johnson
& Johnson at the time of the now famous Tylenol crisis,
have shown the manner in which sensitization to ethics has
helped the company. Contrarily, the international case studies
of Ford's "pinto"; the cigarette manufacturers' controversy;
the ITT's role in South American politics; Nestle's baby
food in Africa; the oil companies' dilemma in the erstwhile
South African situation; the asbestos controversy etc.,
are worthy of deeper study. The Indian case studies have
not been very prominent in publicity but a few case-lets
prepared span both the public and private sectors and concern
under invoicing of exports; avoidance of execise levy through
queer interpretation; environmental degradation by gaining
time through frivolous legal action etc., on the one hand
and total adherence to environmental standards under most
difficult conditions; aggressive canvassing for corporate
ethics through internal communication, debates and questioning;
giving scope to the collectives to raise ethical concerns
etc., on the other.
|